All complaints currently before the commission will continue to be handled in the same way under the new regulations.
With regard to feedback, paragraph 10 of clause 113 of Bill C‑20 specifies that complaints can be filed with the commission even before the new sections come into force.
With regard to the new clauses coming into force, you must understand that this is a fairly significant project. We're talking about establishing a new agency that will absorb a small agency within the federal government and the need to establish an external review commission within the Canada Border Services Agency that can respond to complaints. We also have to bring in computer systems, provide training and so on. We anticipate that full implementation will take at least 18 months.