Thank you, Mr. Chair.
Mr. Weber, when we were discussing systemic issues within the CBSA earlier, you talked about the importance of changing the culture. Just to be clear, I'd like to know if you're proposing that agents, too, be able to turn to the new commission.
Would they be able to lodge complaints with the commission when they encounter a problem involving a superior or a manager? If so, not only the public, but agents, too, on the inside, would be able to turn to the commission.
Is that what you were saying?