By permitting third party complaints, it will answer article 28 and permit the commission to do its own reviews. When we, who have experience in the field, have complaints from many claimants, at that point, we could also raise that issue to the agency or to the commission. We already try to do it in the field.
Different organizations, including our organization and legal aid.... When we have access to detainees, it's way easier for us to raise a general issue that's systemic and that we see every time, instead of having every claimant do it with the commission. It would also alleviate the work of the commission and help to improve the situation without putting one claimant, who is, generally, scared and vulnerable, in the position of making a complaint about what just happened.