Yes, we see that in the decisions that are made.
I'll give you a straightforward example involving an officer. He decided to arrest someone even before their deferral date, on the grounds that he had suspicions. His supervisor simply told us that he agreed with the officer's decision. A formal complaint was made, but nothing further was done. There was no follow‑up.
We agree with what Mr. Weber said about the agency's culture. We can't speak to what happens with officers internally in the course of their work. In detention cases, when we ask the agency to provide us with the evidence or records, it's very hard to get them in advance, as required under the Immigration and Refugee Protection Act.
We try to bring those things to the attention of the people in charge at the agency. Sometimes, the information is well received, and sometimes, it isn't. In our view, if the change within the agency happened at all levels, it would certainly help in every way.