Thank you, Mr. Chair, and thank you to all of you for joining us today.
I want to begin by digging into something all three of you have touched on in different ways, and that is the importance of oversight.
I'd like to start, Mr. Weber, with you.
One of the concerns that have been raised repeatedly is that there is very, very limited recourse when it comes to complaints regarding people's experiences with CBSA. We've heard this from racialized communities. We've heard this from the Muslim community quite widely.
Of course we acknowledge all the challenges. I want to be clear. We acknowledge the challenges about needing more people. This is something we need to address. I think we all accept that.
With that baseline in mind, I would like to hear what your understanding is of the nature of these complaints and how you think people can best feel confident that there is recourse for the individuals who have these challenges when they are interacting with certain folks at CBSA.