Thank you, Mr. Chair.
Thank you to the witnesses for being with us.
Mr. Cappe, it's nice to see you again after so many years.
Ms. Abou‑Jaoudé, one of the major shortcomings we hope to address is the concern various communities have regarding their lack of recourse and their inability to file a complaint after having a negative experience with a CBSA officer, including feeling discriminated against.
I want to make clear that that's not what happens in the vast majority of cases. When it does happen, however, the idea is to ensure that communities have some recourse. Do you think the bill does that?
What should we do to make sure those on the front lines feel as though they are part of the solution?