Thank you very much, Mr. Chair.
I want to thank our witnesses for their very, very powerful testimony.
Ms. Jarvis and Ms. Merlo, my colleagues have already spoken about your courage in coming forward. There is no doubt that your testimony...which I found profoundly disturbing. Many of the facts we were aware of, but it's unbelievable when you think about crimes being committed within the RCMP that have happened with impunity. Be assured that your testimony has an impact. Everyone around the table takes this very, very seriously as we look forward to the next step, to actually making Bill C-20 respond to the issues you are raising.
I wanted to ask you both two questions. First, a toxic workplace is so often a symptom of what can be a very toxic approach by an organization. In other words, we can't pull apart how the public may be treated in certain situations from what is happening internally. You've spoken to that toxic workplace. Is that essentially your message, that if we're taking a complaint process seriously, we need to make sure that the institution is functioning at the highest possible level, with respect for both police officers and the public at all levels?