Thank you.
This is a question for you, but I'll pose it to the other witnesses as well.
We can set up this complaints mechanism and it could work perfectly. It could work very well, but it's only as good as the knowledge and education about its intricacies of the people who need to use it. I imagine somebody who is not trained in government policies, or a refugee coming from abroad, would maybe not know, or maybe they don't speak English or French as their first native tongue. How are they going to know to make a complaint?
Do you, Mr. David, have any thoughts on ways we can amend the legislation to make an education aspect to ensure that underprivileged groups can know their rights?