Thank you, and I'm so sorry about the tragic loss of your sister.
Mr. McCall, deepest condolences on the loss of your spouse.
These are tragic stories that underscore the importance of finally getting this done by getting it done right.
We've had previous testimony, Mr. McCall, and I'll ask you and Dr. Poon about the issue of management's not making the right decisions. I think both of your cases strike at poor management, poor integration of what should be clear direction, and also the issue of resources.
Are you concerned that Bill C-20 doesn't yet appropriately encompass the ability to tackle those systemic problems that are so important to resolve?