The RCMP and CBSA have to send a monthly update letter to the complainant, so it's already being sent. I suppose you could insert something like that. Among our complainants now, there are some who are quite well informed, and when they don't receive their monthly update letter, they will file a second complaint. That is a complaint we will take if they didn't get their monthly update.
On October 30th, 2023. See this statement in context.