The case management team consists of the parole officer and other members, including correctional officers. Correctional officers are assigned a small caseload. France could speak more to this.
Every 45 days they have to do a structured casework record. It's a bit of a template. They know whether the offender was involved in any incident and whether the offender works or is in any programs. It's quite detailed. Also, every day they submit observation reports. Those observation reports and structured intervention records are information that is taken into consideration by the parole officer, who is the person that actually makes recommendations. They are definitely part of it.