Thank you very much, Mr. Chair.
Ms. Chwalczuk, Ms. Murray and Ms. Penner, I want to thank you for being here today.
I want to begin by acknowledging how difficult it must be for you to have to relive this, to a certain extent. I extend the appreciation of all members of this committee, regardless of political stripe. We very much appreciate your being here and sharing your testimony with us so that we can move forward and find a way to do things better.
In our last meeting, I was able to personally address the commissioner of the Correctional Service of Canada, Commissioner Kelly. I shared with her my gratitude for the work that she's doing to ensure that Canadians are kept safer. We are at a 20-year low in prisoners escaping from correctional institutions in this country, which is good news.
I also took the opportunity—as a father, as a brother, as a son, as a member of this committee, as a member of Parliament—to express my extreme discontent with the way in which one particular aspect of this transfer was handled. That was the way in which all three of you were treated and informed of the transfer: without being given a full day's heads-up, without being given any possibility of counselling, any possibility of being able to absorb the news. That, for me, was unacceptable. I think it's unacceptable for all members of this committee and for all Canadians.
I think that the best use of my time and the best use of our time here in this committee is to ensure that this doesn't happen again, to ensure that whatever we're doing moving forward ensures that victims of crimes of the likes of those committed by Mr. Bernardo are treated with greater respect and the kind of respect that you deserve.
What I want to ask you today—and this is for the benefit of the multidisciplinary working committee that has been established because of this—is this: Based on the way you were treated, based on the way you were informed of the transfer, what should have been done that it wasn't done?
I'll turn it over to whoever wants to go first, perhaps Ms. Penner.