In terms of the French and Mahaffy families, there's no support, other than a person with victims' services at Correctional and the Parole Board who is there to provide information. Other than that, they're on their own. In their particular case—I've been working with them over the past 30 years—we're taking very seriously the preparation of these victim impact statements. It's through this process that....
One of the most gut-wrenching things for the families is when they're sitting in a parole hearing and hear the testimony of the offender. Questions are asked by the parole board. Two years later, they're at a different panel and can see how the system is being manipulated and how no one is catching it. That's very tough on the families. Talk about victim impact. That has a huge impact.
This takes me back to my transparency point and to access to information requests, so that important evidence can be presented, and the manipulation and contradictions identified. A parole board can use it as it will. However, often, if not for the victims, it won't even know these inconsistencies exist.