Setting us apart, I think we draw on a larger pool of expertise. We're not scared to say we don't know. We're willing to work together towards improving things for each other; therefore, we're learning together. We truly believe we shouldn't reinvent the wheel if things are working. Continuous review and improvement are so, so important. Education and continuity have got to happen, or this country is going to suffer more.
On July 24th, 2012. See this statement in context.