Absolutely. That was something we heard a number of times. I think part of the tragedy there is that if the police are diligently doing their work, they should get credit for it. Improved communication with the families is absolutely essential to disabuse them of their beliefs about inaction.
In some cases, though, families were talking about having made phone calls to police to try to get updates and not seeing a response. I do think it's a mix of actual inaction and then not communicating about what is happening—