There probably is a general lack of knowledge amongst the Canadian population about our income security programs, about financial information generally, particularly among women--and particularly among older women. It has been suggested that there is a role for the federal government to at least provide the information that people need, not to interfere with what's happening in the school system but to put the information out.
The other major source that other people with more money have access to are financial advisers and lawyers and all of those people that low-income earners can't afford. The banks have no interest in providing information to low-income earners.
So it's hard to get the information you need, and I think lots of people can have some roles to play in that.