I'll give you two examples of case development. For instance, I'm aware of one about a black woman who wanted to develop a challenge because she is caught in a rut. She wants to get out, and she was representing other women who are trying to get out of poverty, but because they are getting EI or social assistance, the criteria do not allow them to be able to access the other.... The resources are there, but they cannot access any of those benefits.
On December 11th, 2007. See this statement in context.