Audits are done in very specific cases having to do with certain parts of the act. For example, we recently undertook an audit with National Defence regarding the language in which members of the forces receive their training. The issue is the Canadian Forces' capacity to provide training in the language spoken by a tank mechanic, for example. These are very targeted situations having to do with various parts of the act. As regards service to the public, we check into the active offer of service. We check the telephone weather service provided by Environment Canada.
When other tools, such as the report cards, indicate that an institution has a particular weakness, we can do an audit to check into the very specific example of non-compliance with the act.