Well, I don't think I said it wasn't going to work. Again, I wasn't here when the decisions were made, so I'm not privy to all the discussion that went on.
I think some of the regional offices out there were operating with people alone, and not necessarily getting the best efficiencies, where you have people who come together to share skill sets.
Also, I think when some of the offices were set up, we didn't have some of the Internet tools that we have today and that certainly facilitate access for many groups to get information. We're working on expanding our own website to make it much more user-friendly over the next year.