I think a good start is the model that a lot of cities do have, which is similar to ours, and that's collaboration. I certainly agree that it is not appropriate in all situations to proceed with criminal charges. But if you can offer other services and other supports, we'll always try to get eyes on the situation, whether via home care or just our nurses following up, and things like that. At least we can monitor the situation and follow it along to some extent. Certainly the industry standard is to go with a collaborative multidisciplinary team. It's how we put those teams together and how we support them that is the key issue, in my mind. I know that we can do good work within that type of model, but we're overwhelmed right now.
On November 22nd, 2011. See this statement in context.