I bristle a little bit at the notion of sensitivity training. I think the problem with elder abuse and policing is that police fail to see a crime. What you have to teach police to do—particularly because police become police to investigate crime—is not to see this as an airy-fairy social issue but to dig deeper to find the crime. So when police start believing it's a crime, they will investigate it.
I take the point of view that we need our police to treat it like a sexual assault or a homicide. These cases have to be investigated like homicides.