Let me be more clear.
The board has to interpret and enforce the provisions of part I of the code. One of the provisions of part I is what we call the duty of fair representation. It imposes on unions the obligation to fairly represent every employee in the bargaining unit that the board has certified them for. They're obliged not to act in a manner that is arbitrary, discriminatory, or in bad faith, with respect to their representation of those employees vis-à-vis their rights under a collective agreement.
I think one piece that has been missing this morning is that in many collective agreements the union and the employer have agreed to non-discrimination and non-harassment policies. An employee who feels they've been subjected to some kind of harassment could also file a grievance. The union has to take that grievance seriously and make a determination as to whether or not it should be brought forward to arbitration.
The employees themselves are entitled to make a complaint to the board if they don't feel that the union has represented them properly, in accordance with the union's obligations under the Canada Labour Code—