I absolutely agree with that. In fact, where I've found that there's been—“failing” is probably too strong a word—a lack of adequate action on the part of a manager, it's usually because they have not intervened promptly at the outset. I agree that is a training issue. I think that managers need to be trained in this area and understand that early intervention will generally be effective.
On October 23rd, 2012. See this statement in context.