Thank you very much, Madam Chair.
Welcome to all of you.
I have to say I'm so pleased to hear such positive comments, but you've been to war in the sense that you went through it in the nineties. Senator Dallaire has certainly talked about some of the problems that were clearly evident at that time, and the changes, and he holds you up as the example for many other departments and many other areas you have worked on. Congratulations on the work you've done.
Having to have a cultural change is part of the concern. How do you start to see that cultural change? You have thousands of people working for you. We can bring in all of the wonderful policies that are possible, and you can read Treasury Board directives and all the things in the federal public service that talk so well about things that are unacceptable and all that, but it doesn't matter what you put there if people don't even interpret their behaviour as being unacceptable. Their attitude is that it's just their behaviour, and that's just the way it is, I think.
How do you see that cultural change in your organization today versus how it was in the 1990s? What would stand out for people to see and for those who work for you?