One of the first responsibilities I mentioned is to inform and educate. Once we line it up in the right direction, they have to use existing conflict resolution mechanisms, so if it's a sexual harassment complaint, they have to do a harassment complaint. They need to go through the chain of command using the process to do that.
Once the commanding officer has rendered his decision—whether it's founded or not, and what the conclusion is—if the member is not happy, he has the ability to come back to us for more questions, but then his next step is to use the grievance process specifically for the military piece. This process is fairly lengthy; it can take up to a year and a half to two years before they can have a second decision, in most cases by the Chief of the Defence Staff himself.
Then again, if they're not happy, they can come back to us. We'll look at it for the fairness piece of it and probably refer them to the Human Rights Commission, but that is about the extent. We don't do the investigation. The chain of command at the Canadian Forces does its own investigation, and they have several tools to guide them through the process.