The union, PAFSO, would get involved only if it resulted in legal action, if there were a very significant grievance filed. You're probably aware that in the federal public service, for years now, there has been this so-called informal conflict management system. Many harassment complaints, as I understand it, are first attempted to be dealt with through that mechanism before they get to the point of a formal grievance.
PAFSO provides a largely supportive role. We ensure that our members, should they decide to pursue legal recourse, have access to legal counsel. But the mechanisms that are in place allow unions to simply have an advisory or supportive capacity. We are not the ones who lead any action or pursuit of redress.