Absolutely. When we receive a complaint, at the first level we ask the employee to engage with the other individual who has brought forward the unwelcome behaviour or gesture, and we see if they can resolve that between themselves. If that's not sufficient or if they're not comfortable doing so, then they have recourse to the other avenues.
As Ann Therese mentioned, across the country we have human rights representatives who are specialists in conducting investigations in this area. They'll look at the incident and after speaking to the individual affected will make a determination. They'll also do an investigation and speak to any witnesses, if there were any. They'll speak to the parties involved, and then they will issue a determination, a finding, to the complainant.