Merci beaucoup.
I thank the witnesses very much for joining us today.
I want to go back to the point that was raised in terms of the feeling of job insecurity.
I really appreciate the point you mentioned in terms of attrition. This was clearly not a point shared by the experience of many civil servants whose jobs have been cut. So many of them are without any job security. There's a trend where people aren't willing to come forward because they are fearful of losing their jobs—or women are, I should say, in particular.
You mentioned the challenges of a highly digital society and the challenges Canada Post is facing as a result. It's also become clear that people on the front lines have felt that perhaps the supports aren't always there on the front lines. There has been some significant labour unrest, such as the lockout last year
I speak to this in part because of the northern and rural communities I represent when it comes to not only letter carriers but also people who work in the shop at that front desk. I'm speaking in particular not only of the kind of stress that puts on those employees but also the tension it raises with the public. I say this based on experiences I've heard about.
I'm wondering what Canada Post is doing to deal with that kind of a reality. Also, what kind of an ongoing effort are you making to understand the reality of people working in rural, remote locations where, let's be honest, the digital society doesn't actually apply the same way as it does in urban locations? People depend on their mail and also that relationship with their mail carrier and with Canada Post in a much greater way.