Sometimes we conclude that an investigation is necessary. We call it an examination under the act and an inquiry under the code. That can take varying lengths of time. Usually it takes up to a year, eight months or something, because one has to be very careful to get the facts accurate, and frequently there's legal representation that slows the process down significantly.
We deal informally with a lot, too. We get a complaint of one sort or another, either from outside or from within the House, and we always take a look at it. Generally, we call up the person complained against and say, “Look, this has come in, what do you have to say?” We'll hear what they have to say. We may do a little bit of other inquiry, and then we decide whether it's something that we ought to formally look into or not. Then we communicate back with the person who has complained as well.