I understand that there are certainly some people, obviously, who don't feel they are getting enough help and don't feel that the policy or procedure is working for them, but I just found it strange or odd that there seemed to be more happy women there than men, which totally surprised me.
What is your role when an allegation is raised relating to sexual harassment? At what point does the union become involved? If someone calls up right now and there's a sexual harassment complaint, what do you advise them to do?