D/Commr Craig J. Callens at the Status of Women Committee

I've also heard of a lack of response. Indeed, my own review of historical cases has confirmed that the response times have not met what I would consider to be a reasonable standard.

I think the development of service standards with respect to the receipt, analysis, and investigation of harassment complaints is the key to our success moving forward. Those service standards have been developed, and are rolling out across the country currently.