Yes, that's very good.
Moving on to the next question, when a complainant makes a complaint, there's always this fear of losing one's job. What mechanism do you have of reporting a complaint, either through an ombudsman or an anonymous method? Also, how do you shelter the victim from having to go to a third source witness to perhaps verify that the complaint is legitimate? How do you protect the victim from, one, the fear of job loss, and two, from being victimized again?