No, the process is the same. We would still offer moral support. We would try to inform them about their rights. We would encourage them to complain about the situation so that the employer has the opportunity to do something. But when it is an internal situation, it is more difficult for us to deal with it. Often, we try to establish a relationship with the appropriate manager or human resources department in order to steer the person towards those internal resources.
On March 26th, 2013. See this statement in context.