We do not have figures that would allow a detailed comparison. However, in 2012, our centre's support and information department handled 337 files. Of those, 23 individual files were transferred to the legal department. You have to understand that, for each file, the caseworkers work with insurance companies and the Commission de la santé et de la sécurité du travail. The caseworkers can also be called upon to defend the case at the Commission des normes du travail and, less commonly, at the Commission des droits de la personne. So four sub-files can be associated with just one file. Those are our internal statistics. Each year, if I am not mistaken, about 6,000 people call us.
On March 26th, 2013. See this statement in context.