Yes. Actually, training is always a good idea. At the centre, we feel that it is very important. We see a difference in workplaces when employers call us. We also encourage the establishment of clear policies that tell people to whom the complaint will go, who will deal with it, and the time that will be required. So the result is that people do not feel abandoned. Since it is their complaint, it is very important that victims of workplace harassment are aware of the details. It is unacceptable for an employer to call no one for two months after a complaint has been registered. People are beset by anxiety. They are not well. If they are not on sick leave as they wait for news from their employer, they can hardly do their work.
So training is necessary and it must go hand in hand with the policy. Training can be provided about what is in the policy and can keep dealing with the basics. For example, it can review what workplace harassment is. It can deal with what employees must do if they think that they are victims of harassment. Sometimes, it is quite simple. But we know that employees are aware of the policy and, at the same time, that the employer is acting on his obligation to provide a safe workplace.