We are funded by the Agence de la santé et des services sociaux de Montréal. So we receive government grants.
Let me clarify that our centre is not open around the clock, but we guarantee a call back within 24 hours. The centre is actually open Monday to Friday, from 9 a.m. to 5 p.m.
The salary grants come from the government. We are paid to provide free services to the public. There is no way we can charge the clients who request our services, whether for answering a question or for representing an individual in court.