We had before us another witness from the Canada School of Public Service, where they actually do mandatory training for supervisors and those in management positions. I wonder whether you have any opinion on what type of mandatory training you think works best. You hear things about doing it online, doing it person, that it has to be on an annual basis. I wonder whether you have any suggestions as to what you believe works best with regards to training supervisors and management leaders—I don't want to say upper management—in the workplace.
On April 16th, 2013. See this statement in context.