Well, 35 years of being on the force is very impressive, so we acknowledge and congratulate you on that.
I wanted to say that one of the things you clearly identified—and I don't now if these are steps or just points, but I made a quick note of them—is that you felt that it was important for the employer to have clarity about what the rules were, to educate your members about what the rules were, to have a fair and open complaint process, to have your employees supported throughout the complaint process, and to have workplace restoration after that fact.