That's an excellent question. I tell people when they're having problems the same thing: document, document, document. It started out just when things would happen and I thought I was never going to remember things so I would just write down that I was at the detachment, the people who were there, the date and time. As I gathered notes, I was able to start to look back to see if there was a pattern of abuse.
When I was writing my book, it was a lot easier to prove my case when I wanted to see a lawyer, when I wanted to go to the Canadian Human Rights Commission, because they would ask me what evidence I had. This happened two years ago. They don't want to go just by memory. They prefer to have something in writing.
I had boxes of stuff, of documents that I could show, e-mails and letters in which people were saying that I shouldn't have reported my partner being drunk, and I had no sense of humour about the door falling on my head. Of course, I kept that and that's perfect evidence of what abuse of power looks like and how the retribution is on people who make complaints. I tell people all the time about the importance of documenting.