Yes. For sure we all admire and owe great respect to those uniforms when we see them, of course.
In your book, Women not Wanted, you describe the grievance process at the time of your first grievance as having 30 different stages throughout it, and two levels of decision, and then finally access to the external review committee, and decisions sent to the commissioner. In between all of these steps you are under pressure to meet short deadlines for submission of documents.
While you were in the middle of this process, the rules changed and some of the stages between the initial letter and the decision by the commissioner were removed. Could you please describe the difference in the initial process as compared to the changes that were then made?