Is the information they're receiving back from you suggestions on places they can go to get help, or is their name left somewhere and then someone calls them back? How are they getting this information? You've obviously done a good job on the awareness program if you are helping that many people. How are you making all these people aware that they know to call you for help if they are sitting at home at seven o'clock at night?
On February 26th, 2014. See this statement in context.