Of course.
One of the things was more what I would call a process. Those of us involved in the program very much acknowledged some of the changes and the struggles of people who had come, and the positive choice and the confidence they had in coming to Canada.
Many of the people in our program are people in their twenties, thirties, and forties who have come on their own. They are basically starting again, having had successful careers elsewhere.
The other thing that I think was one of the key success factors was the detailed and frequent coaching. Each participant had frequent meetings with people who were trained career coaches. They also had language coaching, again not in a wordsmithing way, but just to understand how to write an e-mail that would fit appropriately in a Canadian context.
Those were the two: I think the process of legitimating their experience; and then providing, very much, one-on-one coaching.