Thank you, Madam Chair.
Thank you, Ann, for being here. I appreciate your coming to speak to us.
I loved your example about the e-mail. It's so funny that in one country it means something totally different when you're using caps.
You were talking about it being more difficult for internationally educated women versus men. I think you said that you spent perhaps six months working on coaching them.
What was the biggest challenge you found when you were working on this?