We can't underscore enough the importance of leadership. It's one thing to have training available, and we can do that all we want, but we know that leadership is that critical piece. When we look at the departments that have been successful in implementing GBA, it's because it came from the top and was taken seriously from the top. It was seen not as something that they were doing because they were told, but because they understood the intrinsic value of doing this type of analysis and were able to translate that to the people who work for them. I think that's the critical tool.
I know I'm going over your time right now, but this is why we want to take an approach whereby we're creating training that is tailored to departments. As you say, we need things that are beyond anecdotal, that really speak to the departments in their language and show them how their own policies and programs can be improved by using GBA.