The demand for our services is twofold. On the one hand, we have women looking for shelter services, and on the other hand, we have those who just want someone to listen, a service we can also provide by phone. Sometimes, they are former residents of the shelter who just need someone to talk to. We provide those two kinds of services, then.
We don't turn anyone looking for help away. When women call us, we assist them and they go through the process. The call for help really has to come from the victim, herself. It can't be someone calling for her. If the shelter is full, we refer the victim to a non-indigenous shelter in the area. Finding one usually isn't a problem.