Maybe I can add one or two more.
I'll give you the not so obvious case. You might recall that in 2010, a boatload of Tamil refugees showed up on the B.C. coast. The border services agency needed urgent funding to take care of these people. There were over 500 of them. Intuitively, and without a lot of fuss, they understood that we needed different facilities for the women and the children, and for the single males. From the get go, they were gathering data and designing programs that were implemented within weeks, because of their intuitive understanding that there's a major difference in the way we treat these two groups of refugees.
The second point I want to highlight is in an easier area. A large department like ESDC, which has a very large research capacity and a good selection of disaggregated data about their programming, conducted a study on elder abuse. They were able to make some interesting findings about what's happening across Canada. They found that we don't have enough shelters for elderly men whose wives have died, who might not be being treated well by their families and needed to have places to go to. That's one of the ones I share in my training programs all the time.
The last thing I would say about Treasury Board Secretariat is that Treasury Board is the employer of the public service, and we do GBAs regularly on the types of our employees and what their needs are in terms of the benefits programs, the income support programs, the sick leave programs, and those sorts of things. Those needs are very different depending on the age, stage, ethnicity, and background of our employees. We find they have different needs in their programs, and we try to design our programs to meet their needs.
I hope—