I was going to say that often, I agree, there's a real issue, but I also think that people sometimes struggle. They are intimidated at the doctor's office. Certainly, English-speaking seniors don't know how to express what their needs are, so as advocates for that community we need to do more to empower them by telling them how to ask questions and making sure they're seeing the right people.
On April 30th, 2019. See this statement in context.