I have one follow-up question and then will hand it over to Ms. Vecchio.
There's been talk of an ombudsman. I've dealt a lot with the Canada Revenue Agency—a lot: more than I should ever want to. They have an ombudsman, one whom taxpayers can have access to. But an ombudsman without the power to force and compel compliance is just a champion without teeth.
I'd like to get your thoughts on this—those of the professors, maybe, and then we can go the folks on video conferencing—on setting up, as part of a legislative mechanism, an ombudsman's actual power of compliance to compel departmental personnel to do it properly, to do it correctly either after the fact or during the process. There are many different ways you can organize it, but it's to have the power to compel and to resolve problems.