Alicia and I were talking a bit about the fact that we are all learning how to be online together. There's a whole spectrum of behaviour online that ranges from hopefully appropriate to degrees of inappropriateness. People's interactions with each other are often not appropriate, and there is a line where it becomes violence and requires a different response. With that in mind, I think prevention education programs in schools or community organizations could target the creation of greater feelings of empathy.
There are two caveats I would put in there. First, we want to ensure that we're promoting healthy relationships and that anti-bullying and cyber-violence programs are evidence-based. There are a lot social-emotional learning programs out there, but very few of them have a strong evidence base. This is a plea for evidence-based programs. Second, we need to think about when those aren't going to work and what the appropriate sanctions are, because there are times when the behaviour won't be changed by those types of programs.