A lot of countries have felt this pressure, and maybe have been tempted to legislate against online bullying and abuse. I think it's very hard to legislate because it's not always black and white, and you don't always know who is in the wrong and who is in the right, especially if two parties are engaging in an online battle.
One country that I think has followed the right approach is Australia. In 2014 they were discussing the criminalization of cyber-bullying, and after some discussions in the house of Parliament, that led to the creation of an eSafety commissioner. The eSafety commissioner's office was initially going to look at abuse reports and have a very specific time frame for companies to respond to those abuse cases. I think they very quickly realized that they could be really overwhelmed by the number of reports, just like we feel on a daily basis.
What they do now is they provide a public hotline. You can report abuse to them, and then they will work with the platform. We have a specific mechanism for the eSafety commissioner in Australia to bring abuse to our attention. We take action on the cases, but also on an ongoing basis we look at the creation of documentation to educate, based on the issues we see Australian society has experienced. If we see abuse against aboriginal communities, if we see a rise of hate speech, we look for ways to fight that through education.